Measuring that level of loyalty is another matter altogether- what does loyalty mean? how do customers determine where/who to be loyal to?
Now, a recent report issued by Leventer Group, a market intelligence firm in Mexico, illuminates for many, exactly how loyalty can be determined, as well as which sectors have the highest followings (in this report, Hospitals rank as #1). The report also highlights the top 72 firms within Mexico – both local and international – with the highest levels of satisfaction and loyalty from their customers.
To read the full report, click here.
Some of the top performers include:
- Cafe Punta del Cielo
- Holiday Inn
- Fabricas de Francia
- GNP Seguros
- Sam's Club
- Fiesta Inn
To meet some of these top companies, and hear from some in person, join us at Loyalty World Mexico, May 15-16 at the Four Seasons Hotel in Distrito Federal. 9 of the top 50 firms will be speaking and sharing their experiences in the Mexican market, along with other market leaders and customer loyalty experts.
To learn more, visit: www.terrapin.com/loyaltymexico