How to develop an effective #customer #self-service strategy

In Customer Experience by Hannah


With tech-loving #GenerationY on the rise, Eric Stiou from #OrangeBusinessServices reveals the secrets to launching an effective #customer #self-service strategy.

Find out how to meet new user's expectations, how to understand and respond to issues in real-time, how to adopt a multichannel approach and how to measure self-service cost savings!

Download the presentation here! It's free!