Get your copy of the presentation titled â€˜Green ICT in the Australian Crime Commission & ITIL', from Andrew Cann, CTO, Australian Crime Commission. This is the presentation he delivered at the PacRim Service Desk and IT Support Show in 2011.
Some of the key topics covered in Andrew's presentation include methods to:
- Create "need to share" culture
- Centralise corporate ownership
- Improve discovery
- Improve knowledge
- Simplify Management
- Reduce effort and costs
PacRim Service Desk and IT Support Show 2012 will feature presentations from leading Australian and international practitioners to discuss how they can prove the value of the service desk and IT Support function effectively.
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