What are the most influential blogs in customer loyalty ?Â Most of them are the content marketing arm of a consultancy, but that's fine too!
Content marketing site (hey, ain't we all) for Hanifin Loyalty LLC. Good on Social Loyalty and Customer Experience.
From Customer Insight Groupâ€¦
From the legends that are/were Peppers and Rogers Groupâ€¦
A slight skew towards the world of women/inbound marketing from "Chief Simplifier" CB Whittemore.
From Becky Carroll who runs Petra Consulting
So, who have I missed out?! Which blogs do you use to keep abreast of the world of Customer Loyalty?
Let me know belowâ€¦