Repeat Buyers and Creating Customer Loyalty by OPEN Forum

In Featured Videos by Simon Crompton-Reid

repeat buyers american express how toFor more info, please visit:

Each week MSNBC’s Your Business features experts to share their secrets for improving your business. This week, every business wants a large base of happy, repeat customers, but why is it that only some companies actually have success creating loyal clients? John Jantsch, the creator of Duct Tape Marketing and author of the new book, “The Commitment Engine,” tells us how to inspire lasting commitments among your customers.