8 simple steps to offering a superior customer experience from Rapide

In Loyalty & CRM by SammiiLeave a Comment

retail, rapide, customer experience, Loyalty World Expo

Rapide are presenting at this years Loyalty World Expo and you can register for free. Mike McMaster, Head of Client Services, Rapide will be presenting on the seminar floor on "Getting to the heart of customer loyalty – the missing piece of the jigsaw that can unlock customer value".  Pick which seminars you would like to attend and register your free place here:  Register for Seminar

In the fast paced world of retail we know that the customer comes first, and offering excellent service is what makes the difference between an advocate and an unhappy shopper. For over 12 years retail giants such as Harrods, John Lewis and M&S have been relying on Rapides' solutions to interact with their customers at key moments of truth.

In short, this whitepaper contains 8 simple steps in making your customer have a successful and enjoyable experience.  Everything from first contact to interaction during the process to getting genuinely helpful feedback in covered in this helpful guide.

Download the full whitepaper here: Rapide – Retail Top Tips

Like what you've read? Rapide are presenting at this years Loyalty World Expo and you can register for free. Mike McMaster, Head of Client Services, Rapide will be presenting on the seminar floor on "Getting to the heart of customer loyalty – the missing piece of the jigsaw that can unlock customer value".  Pick which seminars you would like to attend and register your free place here:  Register for Seminar

Remember to download the full whitepaper here and let us know what you think: Rapide – Retail Top Tips

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