At Loyalty World Mexico 2012, I asked Felipe Ordoñez, CEO for ampersand, what's the biggest lesson he’s learned about customer loyalty.
Check out this video to hear what he has to say and learn about his experience at Loyalty World Mexico.
To learn more about Loyalty World Mexico 2013, click here.
Consistently delighting your customer at every touchpoint is hard. A powerful combination of people and technology challenges often frustrates us. Yet some companies seem to manage better than others. What’s their secret? What do they do differently? Join us at Europe’s Customer Festival to get the ideas and make the connections that will help you tackle your challenges and more effectively shape the future of your customer’s journey.
