5 Steps to Increase Customer Loyalty and Stop Customers Leaving

In Customer Engagement, Featured on App, Featured Videos, Loyalty & CRM by Vaughn Highfield2 Comments

Ross, marketing manager from customer satisfaction benchmarking company Client Heartbeat, gives you five key points in how to build customer loyalty within your business and thus retain those big customers and clients you need for your business to survive.

At this years Loyalty World Mexico and Loyalty World Asia the topic of customer retention and offering them a lucrative system that encourages loyalty will be hot on the lips of most speakers as they hammer home the best practices available. You can download a free brochure about each event to find out more.


  1. Ross Beard

    Thanks for sharing Vaughn.

    Are you guys planning on hosting any Loyalty World events down in Australia this year or next?

    1. Author

      Hi Ross,

      Glad you enjoyed the article.
      In terms of an Australian event, we no longer run them ourselves as another events company has taken them over. However, after doing some digging for you, they are hosting a Retail World this year – which is twinned with Cards & Payments Australasia.

      I can’t guarantee it’ll be focused upon customers and loyalty, but it’s free to take a look at the programme and brochure, so hopefully you’ll find something informative there.

      Sorry I couldn’t be of much more help.

Leave a Comment