Sir Stuart Rose Talks About the Future of Retail

In Customer Experience, Featured on App, Featured Videos, Loyalty & CRM by Vaughn Highfield

Sir Stuart Rose really needs no introduction to those in the world of retail.

His services to the industry through Marks & Spencer, Argos, the Arcadia Group and the Burton Group are well known, and so when Total Customer got a chance to speak with him at our secret Loyalty Meet Up – of which we’re having an omni-channel focused on at the end of May – we had to ask him where he saw the future of retail.

As you can expect, we got an insightful response.
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