Is this the Future of Retail?

In Customer Experience, Featured on App, Featured Videos, Omnichannel by Vaughn Highfield

This short video from Wipro details what they expect to be the future of retail, but is it right?

There are many arguments for the future of retail and and what we can expect to see, especially when it comes to dealing with the world of augmented relaity from wearable computers. However nboody really knows what works and what doesn’t work.

I’m rather certain that QR codes won’t catch on like many retailers seem to be hoping they will, but  let’s see waht the future holds.

But what are your thoughts on the matter?

At this year’s Loyalty World Europe we’ll be looking at the future of retail and Omni-Channel World Europe will be dealing with how multiple channels can benefit the high-street store.