The Pros and Cons of Self Checkout

In Customer Experience, Featured on App, Featured Videos, Technology by Vaughn Highfield

Self-checkout and self-service have become controversial topics in the retail industry. Some retailers love the technology, while others do not. At Retalix's Synergy 2012 Conference, several of the world's top retailers discussed their mixed perspectives on self-checkout and how they feel the technology will fare in the future.

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