How Social Media Can Make or Break Your Brand

In Customer Engagement, Downloads, Events, Featured on App, Marketing and Sales, Social media by Bianca WienerLeave a Comment

social media can make or break your brand

Customer service is often the lesser cousin to brand marketing by increasing customer frustration, it is being match by growing pressure on brands to service the customers.

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In this presentation it discusses what content to post and where:

Figure out what kind of content works best for each social network so no efforts are wasted.

  • Twitter
    Short and sweet
    Find the most compelling part of the story to include in your tweet copy.
  • LinkedIn
    Linkedin users have a longer attention span that people on other social networks — they're there to do something impactful for their businesses and speaking in a more promotional tone about your products and services.
  • Facebook
    Facebook should lead heavily towards visual content, but should always be accompanied by explanatory text to give the visuals context.

Download the full presentation here>

If you found this presentation interesting, why not join us at Retail World Africa 2014? For more details about the event click here to download the event brochure>

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