Mobile Retail 101 and Trends

In Customer Experience, Downloads, Events, Featured on App, Loyalty & CRM, Marketing and Sales, Social media by Bianca WienerLeave a Comment

Mobile retail 101 and trends

As technology continues to transform our lives, so will more consumers have more ways to instantly connect with retailers, information and people. Needs, desires and expectations are being driven by a truly, anytime, anywhere internet with consumer behaviour and preferences changing faster than ever, tracking consumer trends is a crucial way to gain relevant inspiration. Retailers need to embrace the evolution of consumer behaviour and use this to enhance the shopping experience both in and out of store. The Simple truth is that the shopping experience is no longer confined to the physical walls of a store

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This presentation focuses on what are the Challenges?

1] System Legacy Issues
2] Creating a Seamless Experience
3] Data Mining and Analysis
4] Operations
5] Logistics
6] Skilled Resources & Team Size
7] Content Requirements & Maintenance
8] Being Proactive about Innovation

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If you found this presentation interesting, why not join us at Retail World Africa 2014? For more details about the event click here to download the event brochure>

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