iHerb.com is a leading internet retailer offering vitamins, sports nutrition, supplements, health care products. The iHerb.com promise to its customers is that any order it receives by 1:00 PM Pacific time, will ship that same day. In order to accomplish this speedy service, iHerb.com enlisted the help of Dematic, a warehouse logistics engineering firm, to design and implement a high performance system configured for ecommerce order fulfillment.
iHerb was able to grow as a business and expand their services due to Dematic’s expert advice on:
- Order accuracy – approaching 100% as each item is scanned before packing
- Labor productivity – up to 400 items “put” per hour
- Ergonomics – hands and eyes free operation
- Speed in order processing – fast one day order turnaround
Involved in logistics? Come join us in Toronto this September for Home Delivery World Canada.