Download: Embracing showrooming: Maintaining loyalty in the mobile age

In Customer Experience, Downloads by Cristina ValdesLeave a Comment

showroomers

WHAT IS SHOWROOMING?
Showrooming is the practice of examining merchandise in a traditional brick-and- mortar store without purchasing a product, but then shopping online to find a lower price for the same item.

Should you be embracing showrooming or fighting it?

Download this whitepaper by Epsilon to see what they have to say about it. Learn how to:

  • Talk to your customers
  • Give good customer service
  • Integrate online and in store shopping services  
  • Bring customers back 
  • and more

Consumers today have more control over the purchasing decisions they make. How can you use their knowledge to your advantage?

Click here to find out.

To learn more about customer experience and loyalty, click here.

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