Patrick Martin, Product Manager & Data Warehouse and Strategy Manager for Zappos presented on how to properly build a data driven organization at America’s Customer Festival 2013.
Listen to this presentation to learn:
- more about Zappos
- how Zappos built a data driven organization
- the importance of having the right data and metrics
- the importance of having the right people
- executive support
- and more
To learn more about participating at this event, click here.