Download the top 10 loyalty program overhauls in the U.S to discover how top brands in America innovate to keep their customers loyal and improve their customer retention.
Customer loyalty is an essential component of enterprise brand strategy. In an ever-evolving omnichannel world, customers are savvier, more demanding, and have access to a myriad choices. Moreover, the ways in which they can interact with brands and voice their opinions has greatly expanded and is keeping them loyal more difficult.
In this e-book we will analyze brands that are generating the most cutting-edge loyalty programs for their customers through product, service, value, attitude, and differentiation.
Brands like American Airlines, Caesars Entertainment, Delta Air Lines and Intercontinental Hotels Group will be sharing their case studies on loyalty programs at America’s Customer Festival 2014 in Las Vegas on September 15-16. If you’d like to know more, contact Zaman Shahariar on +1 646 619 1788 or via email.