Which brands dominate the twittersphere?
Social media is an incredibly important aspect of any business, if you’re a business in 2014 and you don’t have a presence on any social media outlets then you clearly aren’t providing a service of much use to a consumer. And, if you do have a Facebook, Twitter, Instagram, etc. accounts, you might not be using it effectively.
So who’s worth looking and and learning from?
Perhaps it’s these brands that completely rule Twitter and smash customer expectations out of the park.
This infographic, courtesy of Who is Hosting This, does the investigative work for you, giving you great examples of what’s what on Twitter.
For instance, did you know that Jet Blue has the fastest response time to customer queries, replying in just 13 minutes? Tweet
Or that Xbox Support holds the Guinness World Record for being the most responsive brand on Twitter with 1.3 million tweets? Tweet
Perhaps it’s news to you that 50 per cent of users say that they’re more likely to buy from a brand after they follow them on Twitter? Tweet
Whatever the case, Twitter is a powerful tool for marketers, and by making the most of Twitter, you can really own your social media strategy.