Everyone talks about similar trends at marketing conferences, but what else is out there? What’s coming up next that no one else has thought of yet?
We asked three loyalty, marketing and data experts to tell us what they believe the next big trends will be. With technologies constantly updating and customers becoming more and more demanding, it is more crucial than ever before to be one step ahead of your competitors.
In this V-Book you’ll hear from:
- Stephen Partridge, Digital Experience Consultant, Sitecore
- Aadil Qureshi, Worldwide Sales Lead, Customer Experience Labs – IBM
- Chris Gibbins, Head of User Experience, RedEye
We hope that their experienced opinions will help to inspire your business.
We’d love to hear what you think of the V-Book. Do you agree with the experts? Would you have added any other ideas? Get in touch and let us know.
If you have an interest in all things customer related, be sure to check out the Customer Festival 2015 website for details on how you can get involved with this unique multi-sector market place, where all aspects of the customer journey are discussed: