Magic mirror on the wall, who’s innovating most of all?

In Customer Engagement, Customer Experience, Data & Analytics, In-Store technology, Technology, The Mobile Customer by Freya Smale

Combatant Gentleman has been making waves in the ecommerce world for a while now, but as they grow, they are more and more interested in merging the online and offline worlds. They’ve recently opened a pop-up shop at a Nordstrom in Seattle, and are leveraging a lot of the technology they use to make custom suits for their customers, to build a singular brick and mortar experience.

The in-store experience seems to not only elevate on what a traditional store visit would entail by the sheer knowledgeably of the staff and spot-on customer service, it is also informed by their mobile app and ecommerce platforms. One of the big technological features is a Magic Mirror that allows customers to see details about the garment they are wearing merely by looking at themselves.

We are thrilled to have Combatant Gentleman at the Retail Technology Show USA seminars, discussing their experience with Magic Mirrors in depth. Session info is below. They will also be delivering a keynote at the premium Home Delivery World conference the day prior.

Magic Mirror on the wall, who’s innovating after all? Pioneering technology integration with in-store experience

  • Using RFID technology to solve in-store customer nightmares – product availability, fitting rooms and customer service
  • The aftermath of Magic Mirrors: improving product assortment, increasing engagement and streamlining operations
  • Exchanging customer engagement for experience personalization
  • Linking in-store and omnichannel experience to brand loyalty
  • Developing a technology foundation in-house to achieve greater agility and process control

Scott Raio, Co-founder and CTO, Combatant Gentlemen
Vishaal Melwani, CEO, Combatant Gentlemen

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Want to learn more from Scott and Vishaal? Book your FREE Visitor pass to Retail Technology Show USA and go to the session. The future of retail is upon us, and you don’t want to get left behind