Every successful executive in the hospitality business knows the importance of the customer experience. The current art and science requires a level of personal touch. …
Making Customer Analytics Make Money
Organizations have more customer levers to pull than ever from loyalty rewards offers to in-store technologies to direct mail campaigns. Yet, while most executives are …
Live from #ECSUSA: Jack Hanlon of Jet.com on predictive and reactive analytics
Everything all the time – predictive and reactive analytics for customer-fueled eCommerce Jack Hanlon, VP of Analytics, Jet.com Jet.com is a unique ecommerce platform due …
Magic mirror on the wall, who’s innovating most of all?
Combatant Gentleman has been making waves in the ecommerce world for a while now, but as they grow, they are more and more interested in …
Deploying smart tech in fitting rooms to drive in-store performance
Clothing retailers have been trying to improve fitting rooms since their conception. With advancing technology, some started asking, how can we take it even further? …
Announcing Mailchimp as the Coffee Break Sponsor of Ecommerce Show USA
We are pleased to announce that MailChimp is coming onboard for the Ecommerce Show USA! More than 10 million people in 200 countries use MailChimp …
Results of 2015 shopping season are in: Desktop and mobile eCommerce still on the rise
Despite yesterday’s highlight on 75% of the world population being out of the running for ecommerce conversion, growth in the online shopping sector is showing …
Announcing the 2016 Retail Technology Show USA brochure
We are thrilled to announce the release of the Retail Technology Show USA 2016 brochure! In its first year, the Retail Technology Show USA is …
LIVE FROM THE EVENT: How Casper uses multi-touch attribution
“The first step is admitting every attribution method is wrong…some are just less wrong.” We were excited to have Scott Breitenother, Director of Data and …
LIVE FROM THE EVENT: How Jet.com uses customer preference to compete with eCommerce giants
“Technology does not win. Technology enables the winner.” Today’s Big Data stream at America’s Customer Festival was kicked off by Jack Hanlon, Vice President of …