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  • In-Store technology, Omnichannel, The Mobile Customer / September 10, 2015

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Marks & Spencer is Preparing for the Future of Ecommerce Now

In Customer Engagement, Featured on App, Marketing and Sales, Omnichannel, Technology by Vaughn HighfieldOctober 22, 20131 Comment

Marks & Spencer may have had a rebrand to make it sexy and modern, helping it shed the more 1970s feel its stores once used …

What do you do when you lose the last little plastic screw? Go to a UPS store of course!

In Delivery, Featured on App, Marketing and Sales, Omnichannel, Technology by Dan ReissAugust 30, 2013Leave a Comment

3D printing has taken the nation by storm. Whether it's printing complex three-dimensional designs or the latest controversy surrounding someone's ability to print fully-functional firearms, …

4 Maneras En Que Las Marcas Pueden Preparase Para La Impresión 3D

In Customer Experience, Español/Português, Featured on App, Technology by Kevin KellyJune 14, 2013Leave a Comment

Anoche se rompió la carcasa de mi teléfono móvil. La tienda de celulares estaba cerrada y yo tendría que esperar unos días hasta que Amazon …

4 Ways Brands Can Prepare for 3D Printing

In Customer Engagement, Customer Experience, Featured on App, Technology by Kevin KellyJune 13, 2013Leave a Comment

    3D printing may radicalize customer experience, customer engagement, and brand loyalty. My phone case broke last night. The Verizon store is closed and …

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