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    Freya Smale Customer Engagement, Customer Experience, Events, Loyalty & CRM, Marketing and Sales, Technology, Whitepapers September 16, 2016
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    Freya Smale Customer Engagement, Customer Experience, Events, In-Store technology, Loyalty & CRM, Regional, Social media, Technology, The Mobile Customer March 30, 2016
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Tag Archive

  • In-Store technology, Omnichannel, The Mobile Customer / September 10, 2015

    How to make 99% of your budget work harder

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  • Customer Engagement / March 11, 2015

    Sex Appeal and the Citysumer – 10 Retailers that Excite

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  • Featured on App, Marketing and Sales / January 5, 2015

    Resolving to be a Better Loyalty Marketer: 2015

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  • Customer Engagement, Featured on App, Featured Videos, Marketing and Sales / December 11, 2014

    YouTube’s Best Viral Marketing Videos of 2014

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  • Featured on App, Marketing and Sales / December 2, 2014

    Infographic: The Meaning Behind Brand Names

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Shopping for Data Deals: 4 Steps to Improving the Retail Relationship

In Data & Analytics, Featured on App by Ella SimpsonJune 22, 2015Leave a Comment

Potential shopping transactions may look promising based on window displays, but without a little shared control behind the racks, the virtual data cycle is at …

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Pitney Bowes shares expertise on location intelligence

In Data & Analytics, Downloads by lauralMarch 13, 2015Leave a Comment

Visualizing data by location can be meaningful for business in several ways. Primarily, it can help reveal relationships between customers or operational data and geography—this …

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7 Ways to Personalise Website Content and Improve Customer Experience

In Customer Engagement, Downloads, Featured on App, Whitepapers by Vaughn HighfieldMay 30, 2014Leave a Comment

Improving customer experience through data According to Econsultany 70% of marketers believe targeting and personalisation is going to be a top priority in 2014, with …

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Drive Purchases Online with the Power of Customer Data

In Big Data, Customer Engagement, Data & Analytics, Featured on App by hanisjMay 1, 2014Leave a Comment

Can the potential power of customer data be truly unlocked with powerful data analytics? Kick-starting the topic of customer data, Ivan Chak, CEO of Great …

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Big Data: Understanding its uses

In Big Data, Data & Analytics, Featured on App by Michelle OoFebruary 12, 2014Leave a Comment

Big Data is still a lucrative sector, but who are the innovators behind it all? Big-data related products and services grew to more than $18 …

Your 40 seconds of fame

In Data & Analytics, Featured on App, Loyalty & CRM, Multichannel, Omnichannel, The Mobile Customer by SaraAugust 8, 2013Leave a Comment

Picture this: a bored customer waits for the cashier to scan his items.  40 seconds go by. Aside from ringing up the total amount and …

Guest Post: Red Fish, Blue Fish: What Dr. Seuss can teach us about customer data

In Big Data, Featured on App, Loyalty & CRM by Vaughn HighfieldMarch 21, 2013Leave a Comment

“But if I ran the zoo,”Said young Gerald McGrew,“I’d make a few changes.That’s just what I’d do … “—Dr. Seuss So what does Dr. Seuss …

Download: How to integrate data, maximise efficiency, and deliver results

In Data & Analytics, Loyalty & CRM, Marketing and Sales by melissaJuly 4, 20121 Comment

              How can businesses implement an effective customer based marketing programme? How can ROI be achieved through utilising customer …

5 Critical Steps To Mapping Your Optimal Customer Journey (download)

In Customer Engagement, Marketing and Sales by HannahMay 11, 2012Leave a Comment

Customer journey mapping is now synonymous with customer and user experience projects. Designing one can help employees understand the end to end journey for the …

How businesses and customers are reconnecting with #midata @nigel_shadbolt part one

In Customer Engagement, Data & Analytics, Technology by Oliver ArscottMarch 30, 2012Leave a Comment

  Last week I was lucky enough to catch up with Big Data World Europe speaker Professor Nigel Shadbolt for a discussion about the evolving …

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