O Facebook, em parceria com outros líderes em tecnologia, lançou nesta última quinta-feira um aplicativo que tem a intenção de revolucionar o acesso à internet …
Comcast Gets A Lesson in Customer Service
Comcast realises it can’t fight the internet after a customer services call goes viral Comcast may well be the US’s number one provider of cable …
Why is Click and Collect so popular?
How Click and Collect is enhancing customer experience in the UK When ordering online, how many times have you had to reschedule your delivery, or …
Should You Fear Consumers Exchanging Products for Free?
The Internet has changed how we interact with each other and how consumers interact with brands. It's brought the world closer together and allowed people …
Playing Ball With the Bullies: Is AdBlock doing the right thing?
AdBlock: it sits there commanding the advertising arm of the internet like a mafia's protection racket would ‘defend' a small storeowner in the 1930s. Its …
Infographic: UK Tablet Use Among Tesco Customers
Tesco, who announced today that they were entering into the world of tablet computing, have created a wonderful infographic detailing how their customers use tablets. …
Americans, and the Internet, Don’t Like Advertisers
While some adverts can be really amusing, inspiring and rather memorable when done well, it appears that those behind their design aren't very popular. Indeed, …
Nestlé May Have Just Made The Best Brand Page Around
In what can only be an exceptional marketing decision – along with some super-savvy web coding skills – Nestlé has created, what could be considered …
Two roads converge- Michael Avery
Almost two decades after the internet and other modern communications technologies took the information age forward in one quantum leap, media companies the world over …
Smart TVs and Interconnected Platforms Use Big Data to Revolutionise Marketing
Big Data is a buzzword that's been flying around the world of retail and marketing for a while now, but it's still something that many …