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Tag Archive

  • In-Store technology, Omnichannel, The Mobile Customer / September 10, 2015

    How to make 99% of your budget work harder

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  • Customer Engagement / March 11, 2015

    Sex Appeal and the Citysumer – 10 Retailers that Excite

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  • Featured on App, Marketing and Sales / January 5, 2015

    Resolving to be a Better Loyalty Marketer: 2015

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  • Customer Engagement, Featured on App, Featured Videos, Marketing and Sales / December 11, 2014

    YouTube’s Best Viral Marketing Videos of 2014

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  • Featured on App, Marketing and Sales / December 2, 2014

    Infographic: The Meaning Behind Brand Names

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Four Tricks to Treating Loyal Customers (and Avoiding a Haunting Oversight)

In Customer Engagement, Customer Experience, Featured on App by Vaughn HighfieldOctober 31, 2014Leave a Comment

If ever there were a masked opportunity in loyalty marketing, I’d call it Halloween Retailers have been quite clever in scaring up additional sales of …

Who is the brand champion of Canada’s beverage market?

In Loyalty & CRM, Marketing and Sales by Kevin KellyOctober 17, 20131 Comment

As fall settles down across North America, it harkens a kind of nostalgia for those beautiful summer days. Molson Coors is the leading beer producer …

How to build a social community from the ground up one loyal ambassador at a time? Elan Lohmann

In Customer Experience, Downloads, Featured on App, Loyalty & CRM, Social media by Bianca WienerAugust 19, 2013Leave a Comment

Elan Lohmann, Founder of Sleekgeek spoke to the Internet Show last year. Download the presentation here> In his presentation, Elan talked about how Sleekgeek is …

The Definitive Infographic to Make Customers Lifetime Brand Advocates

In Customer Engagement, Customer Experience, Featured on App, Loyalty & CRM by Kevin KellyAugust 7, 2013Leave a Comment

Developing a dynamic brand loyalty strategy can seem like a labyrinthine and daunting endeavor. It's not, but you need to know what steps to take. …

Download eBook: Top 20 most influential South Africans in loyalty

In Customer Engagement, Customer Experience, Downloads, Events, Featured on App, Loyalty & CRM, Technology by Bianca WienerJuly 22, 2013Leave a Comment

What solutions are you looking for? By downloading this e-book you will learn: amazing and useful innovations to implement these solutions into your everyday business …

The One Secret Brands Must Consider to Increase Loyalty

In Customer Engagement, Featured on App, Loyalty & CRM by Kevin KellyJuly 19, 2013Leave a Comment

Brand loyalty comes in all shapes and sizes but there’s one group that’s consistently loyal—the environmentally contentious consumer. In this sense, consumers are loyal to …

Loyalty Programs: an evolution in 4 movements

In Customer Engagement, Featured on App, Loyalty & CRM by Kevin KellyJune 10, 20134 Comments

Customer loyalty programs have been linking customer satisfaction and experience through rewards for decades. An analysis of these programs reflects how far they have come …

Can Google Convert the Loyal to the Devoted?

In Customer Engagement, Featured on App, Loyalty & CRM by Vaughn HighfieldMay 20, 2013Leave a Comment

A recent survey by Forrester (via Fortune) shows that people are loyal to Google, but have no devotion to the company in comparison to Microsoft …

Download: How to use customer intelligence to streamline your business

In Customer Experience, Downloads, Featured on App by wayneFebruary 22, 2013Leave a Comment

    Carol Borghesi has been in the Telecoms industry for over 30 years, and has run some of the biggest Telco companies in the …

What makes a customer loyal?

In Featured on App, Loyalty & CRM by Nicola WartnabyNovember 8, 20121 Comment

We asked two of the region's biggest and most reputable brands in the Middle East, Etisalat and Jumeirah Group what they thought makes a customer …

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